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Additional info: See FAQs

FAQs

What are your rates?

Quotes are provided as a fixed price at £49 per half an hour. (£40 per half an hour for cash)

Quotes are provided as a fixed price at £20 per half an hour

This means, once approved by you, no matter how long it takes us to complete the job, your price is fixed! (excludes blockages & investigations)

How long do jobs usually take?

95% of jobs are completed within 1-2 hours.

We want to get it done as quickly & efficiently as possible so we can move onto the next job!

If I'm happy to go ahead, when will the work be done?

We’re usually able to complete the job on the same visit but sometimes we have to return the following day depending on time needed and parts.

If I want to think about the quote, what happens?

There is absolutely no obligation or any pressure to accept our quote. We’ll still send a quote via text message incase you want to accept at a later date.

Can I send photos/video?

We prefer to see the job in person to make an accurate assessment.

Sometimes things look different in photos/videos.

How do I pay?

We accept payment via cash, card or bank transfer.

We accept payment via cash or bank transfer.

Does the work come with a guarantee?

All work comes with a 1-year guarantee! T&C’s

Does this include VAT?

We don’t charge VAT, so this is the rate you’ll pay.

Booking - Friends Family

We'll text 30 mins before arrival

FAQs

What if you don't show up?

We 100% will! If we were not showing up for appointments, our online reviews would reflect this.

We always fulfil the booking as promised!

Which address do you need?

The address of the property we’re needed at.

If it’s a tenant, friend or family member, please put their address & contact details for access.

Do I get a receipt at the end?

Yes! All receipts are sent automatically via text message to a digital link.

These can be used for your own records or to claim the money back from landlords/insurance companies etc.

Reviews

Any Questions?

avg response time: 3 mins