SEE AVAILABILITY

Additional info – See FAQs

FAQs

What happens on the visit?

During the assessment, we’ll likely be able to –

  • Assess what you need doing
  • Recommend options for the best & most economical ways to get the job done
  • Provide a fixed quote to complete the job

Why do I need an assessment?

All jobs are different, so we always start with an in person assessment to check essential things like –

  • Which materials are needed
  • Where to turn the water off

We then likely be able to provide a quote to complete the job with the assessment fee discounted

What rate do you charge?

Quotes are provided as a fixed price at £49 per half an hour

This means, once approved by you, no matter how long it takes us to complete the job, your price is fixed!

(excludes investigations & blockages)

How long will it take?

Most jobs are completed within 1-2 hours

We want to get it done as quickly & efficiently as possible so we can move onto our next job

Will the job be completed in one visit?

We always visit with the intention to complete the job in one visit

On some occasions when materials can’t be sourced locally, we’ll then help you order them. Or if you want to have a think before approving additional time, we’ll then leave you with a detailed report & quote to return

What happens if I don't approve the quote?

The first £49 is charged as a minimum to cover our time & expenses for visiting your property

At a minimum, you’ll be provided with a report with our recommendations to give you value for money

But we want to offer you a quote you won’t hesitate to approve, so you can be as happy as all our other customers who have left 5 star reviews

Can I send photos/video?

We prefer to see the job in person to make an accurate assessment

Does this include materials?

Materials (if needed) are charged in addition to labour & we’ll only charge for materials used

Does the work come with a guarantee?

All work comes with a 1-year guarantee! T&C’s

How do I pay?

The first half an hour is paid via card payment to secure the booking

Additional time & materials (if needed) can be paid via cash, card or bank transfer before work commences

Does this include VAT?

We don’t charge VAT, so this is the rate you’ll pay

Availability

Open: 8am-4pm | Mon-Fri

New Booking - £49 /assessment (pending payment via Stripe)

We'll text 30 mins before arrival

FAQs

Why do I have to pay now?

The first half an hour is charged as a minimum & payment is made to secure the booking

This stops anyone else from booking this slot

What if you don't show up?

We 100% will! If we were taking payments and not showing up, our reviews would reflect this

We always fulfil the job as promised!

Which address do you need?

The address of the property we’re needed at

If it’s a tenant, friend or family member, please put their address & contact details for access

Do I get a receipt?

Yes! All receipts are sent automatically via text message to a digital link

These can be used for your own records or to claim the money back from landlords/insurance companies etc

Reviews